Writing email is a part of our day to day activities. If you are work at office you write email to your colleagues,clients. There are few rules of email etiquette help us communicate better via email.
1) Use appropriate Subject Lines
Do not keep the subject line blank. Keep the subject line simple and more appropriate to the content of the email. The recipient will decide to read the email reading the subject line of the email.
2) Always use “Reply to All”
3) Be simple and to the Point.
Email is harder to read then the printed messages. The email that goes on and on is less likely to be read . If the email is just 2 or 3 sentences then may be you should just pick up the phone and talk to the person.
4) Use proper grammar, punctuation and spelling.
Poorly written email with bad grammar reflects on you and your company.Almost every email tool has speller and grammar checker program. So use it.
5) The 24 Hour Rule
Always reply to your email within 24 hours . This tells your customer that you are focused on prompt service .
Writing in all caps makes it difficult to read the email.Its also sends another unintended message that you are shouting .
7) Read you email before sending it .
Taking your time and read your email before sending it .
8) Use disclaimer at the bottom of the email .
“The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re transmission dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and destroy any copies of this information.”
Most of you might think that this will take more space in email . But these words will save a lot of money for your company whenever there are any legal issues.